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Privacy Policy

Last updated: April 28, 2026

1. Who we are

VirtuaTech LLC ("VirtuaTech", "we", "us") is a US-registered company (New Mexico) operating an AI-driven marketing and sales ecosystem for operators across Canada and the United States. Our registered address is in Albuquerque, NM, USA.

Contact: infos@virtuatech.co

2. Information we collect

We collect information when you:

  • Chat with Axel — our AI agent on this website. We may collect your name, business email address, phone number, and any information you voluntarily provide during the conversation.
  • Book a call — via our booking widget (GHL / GoHighLevel). Name, email, phone, and appointment details are collected by the booking platform.
  • Contact us — via email at infos@virtuatech.co.
  • Browse the site — standard server logs may include your IP address, browser type, and pages visited (via Vercel hosting infrastructure).

3. How we use your information

  • To follow up on inquiries and schedule strategy calls with Salim Zaki.
  • To qualify and route leads to our team.
  • To improve the performance of our AI agent (Axel).
  • To send relevant commercial communications about VirtuaTech's services, where you have provided consent (Canadian Anti-Spam Legislation / CASL).

We do not sell, rent, or share your personal information with third parties for their own marketing purposes.

4. Third-party services

We use the following third-party services that may process your data:

  • DeepSeek API — powers our Axel chat agent. Conversation messages are sent to DeepSeek's servers for processing. See DeepSeek Privacy Policy.
  • GoHighLevel (GHL) — our CRM and booking platform. Lead data captured through Axel or the booking widget is stored in GHL.
  • Mailgun — email delivery service. Used for transactional and outreach emails.
  • Vercel — hosting. Server logs and request metadata may be processed by Vercel.

5. Canadian Anti-Spam Legislation (CASL)

If you are located in Canada, we comply with CASL. We will only send commercial electronic messages (CEMs) if you have provided express or implied consent. Each CEM includes an unsubscribe mechanism. To opt out at any time, reply "STOP" to any message or email infos@virtuatech.co.

6. Your rights (GDPR / PIPEDA)

Depending on your location, you may have the right to:

  • Access the personal information we hold about you.
  • Request correction of inaccurate data.
  • Request deletion of your data ("right to be forgotten").
  • Withdraw consent at any time.

To exercise any of these rights, email infos@virtuatech.co. We will respond within 30 days.

7. Data retention

We retain personal information for as long as necessary to fulfill the purposes for which it was collected, or as required by law. Lead data is typically retained for 24 months of inactivity, after which it may be deleted or anonymized.

8. Cookies

This website uses a single functional cookie (vt_locale) to remember your language preference (English or French). No tracking, advertising, or analytics cookies are used.

9. Security

We use industry-standard measures to protect your information: HTTPS/TLS encryption in transit, environment-variable-protected API keys, and access controls. No method of transmission over the Internet is 100% secure; we cannot guarantee absolute security.

10. Changes to this policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top reflects the most recent revision. Continued use of our website after changes constitutes acceptance of the updated policy.

11. Contact

Questions about this Privacy Policy?
VirtuaTech LLC
Albuquerque, NM, USA
infos@virtuatech.co